Jay leads Global Customer Success at Ecanvasser, a cloud-based field canvassing solution used by political candidates and outreach teams around the world to effectively manage their campaigns. Prior to their current role, they led customer success at an early-stage tech startup deploying volunteer management software.

Involvement with the non-profit Amachi Pittsburgh, Jay aided in empowering youth impacted by the adversities associated with parental incarceration. Initially done by being a youth program participant, they engaged in workshops and spoke at conferences across the country. As the youth leadership development program coordinator, they then facilitated those same workshops educating future groups of young people.